The internet, digital economy, and growth of an information-based society are dramatically changing business and the way products and services are marketed and sold. To be more successful in this “new marketing environment,” business people need to understand what is changing and the new tools and approaches now available. This certificate program focuses on building marketing knowledge and skills while incorporating the new tools. Specific areas of focus include market and marketing research, competitive monitoring, internal and external communications, marketing planning, and use of internet tools, techniques and software available to assist in implementing marketing strategies.
- Explore new career opportunities or develop specific skills in marketing
- Interact with local and international marketing professionals
- Enhance your knowledge and skills in the various components of marketing, consumer research, presentation skills, creativity, and strategic planning
- Acquire practical and theoretical knowledge from instructors who are working professionals and leaders in their field
- Gain a competitive edge in the global job market through an internship in a U.S. company
To earn a certificate at UCI Division of Continuing Education, students must complete all required courses with a grade of “C” or better.
Gain an overview of the American higher educational system and develop the academic skills necessary to ensure your success in an ACP.
Understand American business culture, sharpen your communication, presentation, and writing skills, learn professional etiquette, and improve your business English.
Dynamic presentation skills are a must for careers that require the ability to communicate persuasively and with confidence. Become a comfortable, confident, and masterful presenter. Practice exercises designed specifically for you, have the opportunity to make several presentations, and receive positive feedback and personal coaching from the instructor.
Develop a strong understanding of the four Ps – product, place, price and promotion – which will prepare you to engage in the creation and execution of dynamic marketing endeavors.
Gain experience with market segmentation, positioning, the product and service development process, financial budgeting and integrated marketing communications. Examine the complex relationships between objectives, strategies, positioning, tactics, budgets, competitive analysis, target markets, sales departments, and more. Learn how to monitor the environment, conduct market research, and choose customers and suppliers more carefully while improving the profitability of your business. Investigate new cutting edge Internet tools to increase sales and enhance marketing communications.
Strategic use of the Internet can increase the efficiency and effectiveness of your overall marketing program. Learn how to use your website as a research, selling, and communications tool and to provide customer service, test new products, and obtain market research information. This course is a must for marketing professionals who collect and analyze market data to develop strategies that increase sales.
Explore advanced market research methods, including the use of web-based tools and techniques to anticipate competitive strategies and outmaneuver your competitors. Learn how to measure the effectiveness of your marketing program, determine necessary changes, and implement a competitive strategy. Study the factors that impact consumers’ buying decisions and learn how to affect demand for your product or service.
The Internet is creating tremendous new opportunities for business-to-business marketing, changing the Four Ps as we know them to a modified set of Ps based on relationship marketing, delivering customer value, and creating competitive advantage in a global environment. You will learn how to assess market trends and risks, understand customer needs, implement value-based marketing and pricing programs, and understand how to leverage technical, sales, and supply chain resources for maximum advantage.
Customer relationship management is a business strategy that provides the enterprise with a complete, consistent, and integrated view of its customer base. This course focuses on customer satisfaction and retention using the web. Understand the strategies for first-call resolutions, customer loyalty programs, customer interaction centers, and productive marketing automation.
Acquire a working knowledge of how to develop a brand process and strategy within your own company and integrate it into your communication plan. Discover brand life-cycles, how to build a brand, and the distinctions for branding your product online.
Integrate and apply the knowledge and concepts learned in a comprehensive manner by practicing the modeling and mechanics utilized to develop a strategic marketing plan. Apply market research and analysis, brand identity, implementation strategy, budgeting, and financial projections to prepare a comprehensive marketing proposal. Communication with agencies, internal departments, and senior management will also be explored.
As an optional last course and for an additional fee of $2,400, you have the opportunity to apply academic theory and gain practical experience in a variety of businesses and industries for up to three months. A research project provides additional training. Also included in the internship is the Résumé Writing and Interviewing Skills workshop.