ACP Global Human Resources Management

One’s most valuable personal asset is an ability to communicate effectively. To convey ideas and persuade an audience that a product or service is best suited to their needs, it is essential that one be able to speak articulately, in a well-organized, thoughtful, and impressive manner. In addition to a client-based audience, professionals must also be skilled in expressing their ideas and opinions to co-workers, employers and professional peers.

Human resources management is vital to the financial health and productivity of all organizations. Acquire an in-depth understanding of the charter and mission of human resources in the industrial, service and public sectors. Then multiply your role and knowledge of the major elements of the personnel process including recruiting, interviewing, wage and labor issues, benefits, compensation, employment, regulations, documentation and termination, while gaining an insider’s grasp of employee relations, work force diversity and human resources planning and research. Finally, address various theories regarding employee morale, organizational behavior and group dynamics.

Recruiting and retaining a solid talent base for an organization can be challenging enough in a native country, with everyone speaking the same language and understanding local business norms. But the global marketplace has opened the doors to recruiting talent across borders like never before, and a whole new set of challenges must now also be addressed. This course will explore the talent acquisition cycle with an emphasis on multi-national recruitment and retention, including strategies for workforce planning, sourcing, and hiring.

Arguably the single greatest driving force behind the new global economy and international business arena is the constant development of new technologies with which companies can reach more and more customers, and draw from a worldwide pool of applicants in their search for developing talent. This course will explore the cutting edge intricacies of technology as a tool in talent management, including using social media in recruitment. Topics of discussion will also include managing a virtual workforce and telecommunications leadership.

In today’s expanding global market, and shrinking business timelines, it’s important for professionals to have a firm grasp on what it means to be part of a global workforce. Whether managing satellite teams, or overseeing international local groups, the new trends of globalization are the key to developing successful global leadership skills. This class will underscore the finer points of structural management in a global company and organizational design across time zones and borders, as well as presenting an overview of why global management is so important in today’s economy and business environment. Discussions will also focus on the needs for performance evaluation metrics and standardization in the realm of international human resources management.

Managing change in an organization is a dynamic process. Effective change maximizes the alignment between an organization's strategies, structure, systems and culture. It requires an understanding of the systemic interrelationships among these factors and how changes in one can affect another. This course focuses on planning and implementing change in organizations, with an emphasis on the role of leadership within an organization. Participants examine the role of leadership and the competencies and skills required of individuals who initiate, manage, and are affected by change.